About 10 years ago our business realized to remain competitive and lead in the industry we needed to invest heavily in manufacturing variation and the technology to support such variation. Investing in high technology presented one major challenge for us – sustainability. In the end, we decided to invest internally with engineers and externally with a technology partner. We chose SAC as our external technology partner. We have never regretted the decision and in fact, we believe that partnering with SAC is of the top ten reasons our company is successful today. SAC has never let us down, they have always been there when we needed them, and they have gone above and beyond what we have experienced from any other machine integration companies.
Southern Automation has provided a high degree of expertise and professionalism with regards to technical support and maintenance. They have provided continuous coverage despite extended work schedules and weekends. They have also been valuable in an advisory capacity. I would recommend the services of this company to any interested party and be more than glad to verbally discuss Action Industries partnership with their organization.
Southern Automation and Controls, Inc. was contracted to install the control system for a multi-million dollar finished goods handling system by another company after which BenchCraft has repeatedly used their services. They have provided a high degree of expertise and professionalism with regards to technical support. They have strived to meet all our needs. I would recommend the services of this company to any interested party and be more than glad to discuss BenchCraft’s relationship with their organization.
I don’t think there was anything on our list that [SAC] couldn’t accommodate and yet, at the same time, there were other things that….we would’ve missed had they not told us what the system was capable of doing.
“We were open to any suggestions and Southern Automation was constantly asking, ‘Would you like this?’ or ‘Have you considered this?’ It was a union that was meant to be.
When you’re in a 600,000 square-foot distribution center and you have limited management resources you need the tools and information that help you to be a better management team. Our DeviceNet™ system is that tool.